Privacy Policy

Last Updated: October 13, 2025

Introduction

Welcome to RentMyCameo. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

RentMyCameo is a marketplace that connects brands with influencers who have set up their cameo (a digital representation of their likeness and voice) on sora.chatgpt.com. This policy applies to all users of our platform, including both influencers and brands. We facilitate connections and payments but are not responsible for content created on external platforms like Sora.

Information We Collect

Information You Provide to Us

Account Information: Name, email address, password, profile picture, and bio
Profile Details: For influencers - Sora username (sora.chatgpt.com), sample videos, pricing, usage restrictions
Business Information: For brands - company name, intended use cases
Payment Information: Payment method details, billing address, and transaction history (processed securely through Stripe)
Communications: Messages, support requests, and feedback you send to us

Information We Collect Automatically

Usage Data: Information about how you use our website and services
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: Cookies, web beacons, and similar tracking technologies
Analytics Data: Performance metrics, error logs, and feature usage statistics

How We Use Your Information

We use the information we collect for the following purposes:

Provide Our Services: To operate the RentMyCameo marketplace, facilitate connections between brands and influencers, process transactions, and manage subscriptions
Account Management: To create and maintain your account, verify your identity, and provide customer support
Payment Processing: To process payments, manage billing, handle payouts to influencers, and prevent fraud
Communications: To send you transactional emails and important notifications based on your activity, including email confirmations, rental requests, approvals, cancellations, payments, and platform updates
Platform Improvement: To analyze usage patterns, improve our services, develop new features, and enhance user experience
Security: To protect against fraud, abuse, and security threats
Legal Compliance: To comply with legal obligations and enforce our Terms of Service
Marketing: With your consent, to send you promotional materials, platform updates, and newsletters about our services (you may opt out at any time)

How We Share Your Information

We may share your information in the following circumstances:

Between Users: Profile information is shared between brands and influencers to facilitate marketplace transactions. Influencers can see brand profiles when reviewing requests, and brands can see influencer listings
Service Providers: We share data with trusted third-party service providers including Stripe for payment processing, Firebase for authentication and database services, and analytics providers
Legal Requirements: When required by law, to respond to legal process, or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Regular security assessments and updates
Secure authentication using Firebase Authentication
Payment data security through PCI-compliant Stripe integration
Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When determining retention periods, we consider:

The nature and sensitivity of the data
Contractual obligations and active subscriptions
Legal and regulatory requirements
The purpose for which we collected the data

After you close your account, we may retain certain information for legitimate business purposes, such as fraud prevention, resolving disputes, and complying with legal obligations.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your data
Restriction: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at privacy@rentmycameo.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our services. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

We use the following types of cookies:

Essential Cookies: Required for the platform to function
Analytics Cookies: Help us understand how users interact with our platform
Functional Cookies: Remember your preferences and settings

Email Communications

We will send you emails based on your activity and interactions on our platform. These communications are essential to operating the RentMyCameo marketplace effectively.

Transactional Emails

These are essential emails required for platform operation. You will receive emails for:

Email Confirmation: Verify your email address when creating your account
Rental Requests: For influencers - notifications when brands apply to rent your cameo
Approval Notifications: For brands - confirmation when influencers approve your rental request
Payment Confirmations: Receipts for transactions, successful payments, and payout notifications
Cancellation Notices: Alerts when subscriptions are cancelled or listings are removed
Whitelist Reminders: For influencers - reminders to add or remove brands from your Sora whitelist
Account Security: Password resets, login alerts, and security notifications
Support Responses: Replies to your customer support inquiries
Dispute Notifications: Updates on any disputes or issues requiring your attention

Marketing and Promotional Emails

With your consent, we may send you:

Platform updates and new feature announcements
Tips for optimizing your listings or rental strategy
Industry news and trends
Special offers and promotions
Newsletter and community updates

Opting Out of Emails

Transactional Emails: While you cannot opt out of transactional emails (as they are necessary for platform operation and your account security), you can control your notification preferences in your account settings to adjust the frequency or delivery method of certain notifications.

Marketing Emails: You can opt out of marketing and promotional emails at any time by:

Clicking the "Unsubscribe" link at the bottom of any marketing email
Adjusting your email preferences in your account settings
Contacting us via our support form or emailing support@rentmycameo.com

Please note that even if you opt out of marketing emails, you will still receive transactional emails related to your account and platform activity.

Email Frequency

The frequency of emails you receive depends on your activity on the platform. Active users who frequently rent or list cameos will receive more notifications. Marketing emails are typically sent no more than once per week unless you opt out entirely.

Third-Party Services

Our platform integrates with the following third-party services that process or store your data:

Stripe: For payment processing and financial services. Your payment information is securely processed and stored by Stripe.
Firebase: For authentication, database, and hosting services. Your account data and platform information is stored on Firebase servers.

Important Note: While users provide their Sora usernames (from sora.chatgpt.com) on our platform, we do not integrate with or share your data with Sora. You maintain direct control over your Sora cameo setup on sora.chatgpt.com. All interactions with that platform (such as setting up your cameo, managing Sora whitelists, and content generation) are handled directly by you through your own account. RentMyCameo is not responsible for any activities, content, or issues that occur on sora.chatgpt.com.

The third-party service providers we do integrate with have their own privacy policies governing the use of your information. We encourage you to review Stripe's and Firebase's privacy policies.

Children's Privacy

RentMyCameo is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take appropriate safeguards to ensure your data receives an adequate level of protection.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@rentmycameo.com

Support: Contact Form or support@rentmycameo.com